FAQs

Collapsible content

1. What types of parts do you offer?

At Etoreair Parts, we offer a wide range of parts for ATVs, dirt bikes, scooters, mopeds, pocket bikes, and go-karts. Our inventory includes essential components, high-performance upgrades, and accessories from leading brands.

2. How can I find the right part for my vehicle?

You can use our easy-to-navigate website to search for parts based on your vehicle type and model.

3. What is your return policy?

We offer a hassle-free return policy. If you are not satisfied with your purchase, you can return it within 30 days of receipt. The item must be in its original condition and packaging. For detailed return instructions, please visit our Returns page or contact our customer service team.

4. How can I track my order?

Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your shipment on our website or through the carrier’s tracking system.

5. Do you provide installation services?

Currently, we do not offer installation services. However, we provide detailed product descriptions and installation guides to help you with the setup. If you have any questions during installation, our customer support team is here to assist you.

6. Can I change or cancel my order after it has been placed?

If you need to change or cancel your order, please contact us as soon as possible. Once an order is processed and shipped, it cannot be modified or canceled.

7. What should I do if I receive a damaged or incorrect item?

If you receive a damaged or incorrect item, please contact our customer support team immediately. Provide your order number and details of the issue, and we will assist you.

8. What payment methods do you accept?

We accept various payment methods, including major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options.

9. Do you offer warranties on your products?

Yes, many of our products come with a manufacturer’s warranty. Please check the product details for warranty information.

10. How do I stay updated on new products and promotions?

Subscribe to our newsletter and follow us on social media to receive updates on new products, promotions, and special offers.